With my 13 years of excellent customer service and hospitality skills,i look forward to utilize and improve the eco-tourism profitability. I am keen to find a stimulating and challenging role in club/hospitality where i can use my excellent interpersonal, management and leadership skills to make a positive contribution and confidently lead a team.
Experience
Duty manager (2005 – present)
Feynman Eco lodge (wadi araba)
A lodge consisting of 26 room cafe, dining room and 20 staff members
Responsibilities
- Manage daily operations of the lodge including all administration duties for the management of finances, human resources, stock control, cash control.
- Manage stock control for the kitchen and cleaning supplies.
- Organize contractors for catering
- Report regularly to the operations manager regarding operations and planning.
Training and professional development
- Computer skills 2012
- Food and beverage service procedures 2010
- First aid training course by civil defense 2010
- Food hygiene course 2009
- Tough characters communication skills course 2009
- Effective communication skills and customer care course 2008
- Introduction to ecology 2006
- Comprehensive course for computer skills 2004